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Technology Help for Staff & Students

  • Visit the PCS Technology Helpdesk to look for answers in our knowledge base articles or log in to create a support ticket.

    Support tickets can also be created by sending an email to helpdesk@petk12.org.

    Please include the following:

    • Student and/or staff member's full name
    • Student ID number 
    • School
    • Preferred contact information
    • A thorough description of the issue

    A representative from the PCS Technology department will make contact and attempt to resolve the issue remotely. If PCS Technology determines that the device needs to be swapped out, they will provide instructions for drop-off/pickup.

    Technology Department

    The Technology Department is responsible for the implementation of informational and educational technology throughout the district. Our mission is to provide a comprehensive, student-centered program where technology plays a meaningful role in supporting, extending, and individualizing learning opportunities for all students.   

    Resources for Students

    Student Portal, Digital Citizenship, iPad Support

    Resources for Families

    Parent Portal, Digital Citizenship, Safety & Security

     

    Resources for Staff

    Bring Your Own Device Program

    Information for students at Petaluma, Casa Grande, and Valley Oaks High Schools who may opt to bring their own laptop or tablet to school.  

    Chromebook Program

    Students in grades 7-8 are issued a Chromebook and students in grades 9-12 have an option to check out a Chromebook.  There is a Chromebook insurance program with an option to purchase your device after three years of participation in the insurance program.

    iPad Program

    iPad Use Information, iPad Coverage Program, Best Practices

    PCS JET Review

    A JET review is centered around conversations with many stakeholders to create an actionable list that maximizes the ed-tech investments that districts have already made. 

Department Directory

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  • Learning and Innovation Technology
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  • Learning and Innovation Technology
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