• Resources for Students

    Need Tech Support?

    1. Start by reviewing the Knowledge Base at petk12.freshdesk.com to find instructions or an answer to your question.
    2. If the Knowledge Base does not resolve the issue, submit a ticket by Logging into Freshdesk, or by sending an email to helpdesk@petk12.org. Please include the following:
    • Student’s full name
    • Student ID number
    • School
    • Preferred contact information
    • A thorough description of the issue

    A representative from the PCS Technology department will make contact and attempt to resolve the issue remotely. If PCS Technology determines that the device needs to be swapped out, they will provide instructions for dropoff/pickup.

  • Aeries Student Portal 

    Aeries logo image

    Student Portal Login Page
    If you forget your password, on the login page click "Forgot Password"


  • Student Technology Use Agreement