How to get tech support:
- Staff and Students can log in to the Technology Helpdesk to submit a tech ticket. Here is the Getting Started Guide.
- If you are not able to log into the helpdesk system, you can submit a ticket by sending an email to firstname.lastname@example.org. Students and families can receive technology support for PCS issued iPads and Chromebooks by sending an email to email@example.com. Please include the following:
- Student’s full name
- Student ID number
- Preferred contact information
- A thorough description of the issue
A representative from the PCS Technology department will make contact and attempt to resolve the issue remotely. If PCS Technology determines that the device needs to be swapped out, they will provide instructions for drop-off/pickup.